bee33 Terms & Conditions — Your Rights and Obligations on Our Platform

By accessing, registering on, or using bee33 in any capacity, you unconditionally accept these Terms & Conditions in full. These Terms & Conditions apply to all visitors, registered players, and any other users of the bee33 platform. If you do not agree with any part of these terms, you must immediately cease using bee33 and close your account if one has been opened.

These Terms & Conditions are supplemented by, and should be read in conjunction with, our Privacy Policy and Responsible Gaming Policy, both of which are incorporated into these terms by reference. In the event of any conflict between these documents, these Terms & Conditions shall take precedence unless otherwise specified.

bee33 reserves the right to amend, update, or replace these Terms & Conditions at any time without individual prior notice to players. The most current version of these Terms & Conditions is always accessible at bee33.io/terms-conditions. Your continued use of the platform after any amendment constitutes your acceptance of the revised terms.

To register and use bee33, you must satisfy all of the following eligibility criteria:

• You must be at least 21 years of age. Underage gambling is strictly prohibited. bee33 will take all reasonable steps to prevent underage access to the platform.
• You must be a natural person (not a corporation, trust, partnership, or other legal entity) acting in your own name.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be registered as a self-excluded player on bee33 or any associated platform.
• You must not be an employee, contractor, agent, affiliate, or immediate family member of an employee of bee33 or any of its affiliated entities, software providers, or payment processing partners.

bee33 reserves the right to request proof of age and identity at any time. In the event that a player is found to have misrepresented their age or identity, bee33 will immediately suspend the account, void all bets placed during the period of misrepresentation, and retain any deposits or winnings in accordance with applicable law.

bee33 does not knowingly permit residents of jurisdictions where online gambling is explicitly prohibited by local law to register or place bets. It is the player's sole responsibility to determine whether online gambling is permitted in their jurisdiction before using bee33.

To access the full range of betting and casino services on bee33, you must register a player account. The following conditions govern account registration and maintenance:

• One account per player: Each individual may hold only one registered account on bee33. Opening or operating multiple accounts, whether under the same or different names or contact details, is strictly prohibited.
• Accurate information: You must provide complete, accurate, and current information during the registration process, including your full legal name, date of birth, residential address, and contact details. Providing false or misleading information is grounds for immediate account termination.
• Account security: You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any third party. bee33 is not liable for any loss arising from unauthorised access to your account resulting from your failure to maintain credential security.
• Account verification (KYC): bee33 may require you to provide identity verification documents at any time, including but not limited to a government-issued photo ID (National ID card, passport, or driving licence) and proof of address. Failure to complete verification within a reasonable timeframe may result in account suspension and withholding of withdrawals.
• Account closure: You may request closure of your bee33 account at any time by contacting support at [email protected]. Outstanding withdrawals will be processed in accordance with the standard withdrawal procedure prior to closure.

bee33 reserves the right to refuse registration, suspend, or permanently close any account at its sole discretion, including where it has reasonable grounds to suspect fraudulent activity, terms violation, or a risk to the integrity of the platform.

All financial transactions on bee33 are denominated in Bangladeshi Taka (BDT, ৳). The following terms govern deposits and withdrawals:

• Accepted payment methods: bee33 currently accepts deposits and processes withdrawals via bKash, Nagad, Rocket, and Upay. bee33 reserves the right to add or remove payment methods at any time.
• Minimum deposit: The minimum deposit amount on bee33 is ৳200 per transaction unless otherwise stated in a specific promotion.
• Minimum withdrawal: The minimum withdrawal amount is ৳500 per transaction. Withdrawals below this threshold will not be processed.
• Withdrawal processing: Withdrawal requests are typically processed within 30 minutes to 4 hours during Bangladesh Standard Time (BST, UTC+6) business hours. Processing times may vary during peak periods, public holidays, and system maintenance windows.
• Withdrawal verification: bee33 reserves the right to request identity and payment method verification before processing any withdrawal. Withdrawals may be held pending KYC completion.
• Bonus-linked funds: Funds associated with an active bonus may be subject to wagering requirements before withdrawal is permitted. Players must satisfy all applicable bonus terms before requesting a withdrawal of bonus-derived funds.
• Transaction responsibility: You are solely responsible for ensuring that the payment details you provide are accurate. bee33 is not liable for delays or losses resulting from incorrect payment information submitted by the player.
• Dormant accounts: Accounts that have been inactive for 12 consecutive months may be subject to a monthly dormancy fee of ৳100. Players will be notified by email before any dormancy fee is applied.

bee33 does not accept deposits from third parties. All funds in your bee33 account must originate from a payment method registered in your own name. Any deposit identified as originating from a third-party source will be returned and the account may be suspended pending investigation.

bee33 may from time to time offer bonuses, free bets, cashback promotions, and other incentives to registered players. The following general conditions apply to all bee33 promotions unless the specific promotion's terms state otherwise:

• Wagering requirements: All bonuses are subject to wagering requirements that must be met in full before any bonus-derived winnings may be withdrawn. Wagering requirements and qualifying game contributions will be stated in the individual promotion terms.
• One bonus per promotion: Each promotion may be claimed once per player, per household, per IP address, and per payment method. Attempting to claim the same promotion multiple times through different accounts is considered bonus abuse.
• Expiry: All bonuses have an expiry period stated in the individual promotion terms. Bonuses not used within the stated period will be forfeited automatically.
• bee33 discretion: bee33 reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice. bee33's decision on all matters relating to promotions is final.
• Abuse and fraud: Any player found to be exploiting bonuses, using irregular betting patterns to circumvent wagering requirements, or engaging in any form of promotional abuse will have their bonus and associated winnings voided and may have their account permanently closed.
• Minimum odds: Where stated, free bets and bonus bets must be placed on selections at minimum odds specified in the individual promotion. Bets placed below the minimum qualifying odds will not contribute to wagering requirements.

bee33 does not guarantee the availability of any specific promotion or bonus offer at any given time. Promotional offers are provided at the discretion of bee33 and eligibility conditions may vary between players.

The following general rules apply to all bets placed on the bee33 sportsbook. Game-specific rules for casino products are governed by the individual rules published within each game interface.

• Bet acceptance: A bet is not accepted until bee33 has confirmed it and a bet reference number has been issued. Bets placed during technical errors, system outages, or incorrect odds display are void.
• Minimum and maximum stakes: Minimum and maximum stake limits apply per bet and per market. These limits may vary by sport, event, market type, and player account tier.
• In-play betting: In-play (live) bets are subject to additional processing time. bee33 reserves the right to void in-play bets accepted in error during or after the resolution of the relevant event.
• Voided bets: Where a bet is voided for any reason, the stake is returned to the player's account balance. Voided bets within an accumulator will be treated as a non-runner with the accumulator recalculated accordingly.
• Obvious errors: bee33 reserves the right to void any bet accepted at odds that are clearly erroneous due to human error, data feed failure, or technical malfunction. Winnings derived from such bets will not be paid.
• Cricket and sports results: For cricket markets, results will be determined in accordance with the official match result declared by the relevant governing body (ICC, BCB, etc.). bee33's settlement of cricket markets is final.
• Abandoned and postponed events: Bets on events that are abandoned, postponed, or not completed within 36 hours of the scheduled start time will be voided and stakes returned, unless otherwise stated in sport-specific rules.

The following activities are strictly prohibited on bee33. Engaging in any of these activities may result in immediate account suspension, permanent account closure, forfeiture of all funds, and reporting to relevant authorities:

• Registering or operating more than one account on bee33.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using automated software, bots, scripts, or any artificial means to place bets or interact with the platform.
• Engaging in collusion, match-fixing, or any form of coordinated betting designed to manipulate market outcomes.
• Exploiting software bugs, glitches, or pricing errors to place bets at incorrect odds or to gain an unfair advantage.
• Money laundering, using bee33 to process funds of illicit origin, or using the platform for any other illegal financial purpose.
• Engaging in any form of bonus abuse, including the creation of multiple accounts to claim duplicate promotions.
• Attempting to hack, reverse-engineer, disrupt, or gain unauthorised access to any part of the bee33 platform or its associated infrastructure.
• Harassing, threatening, or using abusive language towards bee33 support staff or other players.

bee33 employs advanced fraud detection systems that monitor betting patterns, account activity, and transaction flows in real time. Any account identified as engaging in prohibited conduct will be suspended immediately pending investigation, and all associated funds may be frozen during the investigation period.

All content on bee33, including but not limited to text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and compilation of the site, is the property of bee33 or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use bee33 for personal, non-commercial purposes only. This licence does not include the right to:

• Reproduce, copy, or redistribute any content from bee33 without prior written consent.
• Use data mining, scraping, crawling, or similar data gathering tools on any part of the platform.
• Frame or mirror any part of bee33 on another website without our prior written authorisation.
• Use any bee33 trademarks, logos, or brand identifiers in any manner that could cause confusion or imply endorsement.

Any unauthorised use of bee33 content terminates the licence granted above and may constitute an infringement of intellectual property rights, which bee33 reserves the right to enforce through all available legal channels.

bee33 is committed to protecting your personal data. The collection, processing, storage, and use of your personal information by bee33 is governed by our Privacy Policy, available at bee33.io/privacy-policy, which is incorporated into these Terms & Conditions by reference.

By registering on bee33, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key data practices include:

• Data collection: bee33 collects personal information you provide during registration and KYC, as well as usage data generated during your interaction with the platform, including betting history, session logs, and device information.
• Data use: Your data is used to operate your account, process transactions, comply with legal obligations, prevent fraud, and improve the platform. bee33 does not sell personal data to third parties for marketing purposes.
• Data security: All data is protected by 256-bit SSL encryption in transit and at rest. bee33 maintains industry-standard information security practices to prevent unauthorised access or disclosure of player data.
• Retention: Player account data is retained for a minimum of five years from the date of account closure to comply with applicable anti-money laundering and record-keeping obligations.

For full details of your data rights and how to exercise them, please refer to the bee33 Privacy Policy.

bee33 is committed to promoting responsible gambling and takes its duty of care to players seriously. The platform provides the following responsible gaming tools to all registered players:

• Deposit limits: Players may set daily, weekly, or monthly deposit limits from within their account settings. Limit reductions take effect immediately. Limit increases are subject to a minimum 7-day cooling-off period.
• Session time-out: Players may apply a temporary account suspension of 24 hours, 7 days, or 30 days at any time from within their account settings. During a time-out, login is disabled and no bets may be placed.
• Self-exclusion: Players may request a longer-term or permanent self-exclusion at any time by contacting [email protected]. Self-exclusion is effective immediately upon confirmation and is irrevocable for the selected period.
• Reality checks: Players may configure session time notifications to receive reminders of time spent on the platform during active betting or casino sessions.

bee33 strictly enforces the 21+ age restriction. Underage gambling is illegal and actively prevented through registration verification and ongoing monitoring. If you are concerned about your own gambling behaviour or that of someone you know, please contact our support team at [email protected]. Full responsible gaming guidance is available at bee33.io/responsible-gaming.

To the maximum extent permitted by applicable law, bee33 and its directors, officers, employees, affiliates, agents, contractors, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or anticipated winnings.
• Loss of data or corruption of data.
• Losses arising from platform downtime, technical errors, or service interruptions.
• Losses arising from a player's reliance on any information published on bee33.
• Losses resulting from unauthorised access to a player's account where such access results from the player's own failure to maintain credential security.

bee33 does not guarantee continuous, uninterrupted access to the platform. Scheduled and unscheduled maintenance, third-party infrastructure issues, and events outside bee33's reasonable control may result in temporary service disruption. bee33 will endeavour to provide advance notice of planned maintenance where practicable.

The total aggregate liability of bee33 to any player for any claim arising from the use of the platform shall not exceed the total value of funds held in that player's account at the time the claim arises.

bee33 reserves the right to amend, modify, update, or replace these Terms & Conditions at any time. When material changes are made, bee33 will update the "Effective Date" shown at the top of this document and, where practicable, notify registered players via the email address associated with their account.

It is the player's responsibility to review these Terms & Conditions periodically to stay informed of any updates. The current version of the Terms & Conditions is always available at bee33.io/terms-conditions. Continued use of the bee33 platform following the posting of any amendment constitutes acceptance of the revised terms. If you do not accept the revised terms, you must cease using bee33 and may request account closure.

These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which bee33 operates. Any disputes arising from your use of bee33 that cannot be resolved through our internal complaints process shall be referred to arbitration in accordance with applicable arbitration rules.

bee33's internal complaints process is the first port of call for any dispute. Players wishing to raise a formal complaint should contact [email protected] with full details of the complaint. bee33 will acknowledge all formal complaints within 3 business days (Bangladesh Standard Time) and endeavour to resolve complaints within 14 business days of receipt.

Nothing in these Terms & Conditions limits or excludes any liability that cannot be lawfully excluded or limited under applicable consumer protection legislation.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or your bee33 account, please contact our support team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response time: Within 24 hours for general enquiries; within 3 business days for formal complaints
• Time zone: Bangladesh Standard Time (BST, UTC+6)

When contacting support regarding a specific account issue or bet dispute, please include your registered username, the relevant bet reference number (where applicable), and a clear description of your query. This will allow our team to respond to your enquiry as efficiently as possible.

For responsible gaming concerns, self-exclusion requests, or account closure requests, please mark your email subject line clearly with "Responsible Gaming Request" or "Account Closure Request" respectively, and our dedicated team will prioritise your contact.